PRIVACY POLICY
Last Updated: 14. March 2026
Effective Date: 14. March 2026
This Privacy Policy explains how BE Senel (doing business as BE Senel) (“we,” “us,” or “our”) collects, uses, and protects
personal information when you interact with our website at https://besenel.com/, our products, or any related services
(collectively, the “Services”). We are committed to safeguarding your information and handling it responsibly in accordance with
applicable data protection laws.
Our business is located at https://besenel.com/.
If you have questions about this Privacy Policy or the way we process personal information, you can contact us at
besenel@outlook.com or via post to the address indicated below.
Our Role in Data Processing
Depending on the context, we act as both a data controller and a data processor.
As a data controller, we determine how and why personal information is processed when we operate our website, manage user
accounts, provide customer support, or carry out other core activities related to offering our Services.
As a data processor, we may process personal information on behalf of other organizations and according to their instructions when
our Services are used to store, manage, or handle data that belongs to those organizations.
Table of Contents
1. Information We Collect
2. How We Collect Information
3. How We Use Your Information
4. How We Process Your Information
5. Automated Decision-Making and Profiling
6. Cookies & Tracking Technologies
7. How We Share Information
8. International Transfers
9. How Long We Retain Information
10. How We Keep Information Safe
11. Your Rights
12. Children’s Privacy
13. Updates to This Policy
14. How to Contact Us
1. INFORMATION WE COLLECT
We collect personal information that you provide directly, information generated automatically when you use our Services, and
information obtained from third-party tools that support our operations. The specific personal information we collect depends on
how you interact with our Services, the features you use, and the choices you make.
Personal information we receive directly from you or collect automatically includes:
IDENTIFIERS
* Name
* Email address
* Physical address
ACCOUNT AND TRANSACTION DATA
* Payment and billing information
ANALYTICS AND TRACKING DATA
* Cookie data
Some features of our Services require specific personal information to function. This may include payment for billing, email for
enquirys about orders, physical adress for shipping, which we use to provide specific functionality or fulfill certain service
requests.
All personal information you provide must be accurate, complete, and up to date. You are responsible for notifying us if any of
your information changes so we can maintain accurate records.
Data Required for Our Service
Some information is necessary to provide certain features of our Services. Specifically, we need payment for billing, email for
enquirys about orders, physical adress for shipping. If you choose not to provide this information, then you inability to purchase
products.
2. HOW WE COLLECT INFORMATION
We collect personal information through a combination of information you provide directly, information gathered automatically when
you use our Services, and information supplied by third-party providers that support our operations.
Information You Provide Directly
We collect personal information that you choose to provide when you interact with our Services. This includes information
submitted when you:
* create an account or update profile details
* complete forms, make purchases, or engage with customer support
* respond to surveys, request information, or communicate with us
This information typically includes identifiers (such as name, email, phone number), account details, and any other information
you voluntarily provide as part of your use of the Services.
3. HOW WE USE YOUR INFORMATION
We only process personal information when we have a valid legal basis under applicable data protection laws. This means we process
data when it is necessary to provide our Services, fulfill our contractual obligations, comply with legal requirements, protect
important interests, or pursue legitimate business purposes that do not override your rights.
Legal Bases We Rely On
We may rely on the following legal bases to process personal information:
* Contract - when processing is necessary to provide the Services or take steps at your request.
* Consent - when you voluntarily provide information for a specific purpose; you may withdraw consent at any time.
* Legitimate interests - when processing is necessary for our business operations and does not override your rights.
* Legal obligation - when we must process data to comply with applicable laws.
* Vital interests - when necessary to protect the safety or vital interests of an individual.
Purposes for Which We Process Personal Information
* We use personal information to provide customer support, answer inquiries, and resolve issues.
Legal basis: Confirmation
* We use personal information to process transactions, manage billing, and fulfill orders or service requests.
Legal basis: to perform our contract with you
* We analyze usage data to understand how our Services are used and to improve functionality, performance, and user experience.
Legal basis: based on our legitimate interests (e.g., Service improvement )
Our legitimate interests include service improvement .
4. HOW WE PROCESS YOUR INFORMATION
We process personal information in ways that are appropriate to the nature of the data and the purposes for which it is collected.
This includes storing, organizing, using, transmitting, and deleting information when it is no longer required. We apply
principles of data minimization, purpose limitation, and accuracy to ensure that personal information is processed only when
necessary and for clearly defined purposes.
Access to personal information is limited to authorized personnel who require it to perform their job duties and who are bound by
confidentiality obligations. We implement technical and organizational measures designed to protect personal information against
unauthorized access, disclosure, alteration, or misuse. These measures may include access controls, authentication procedures,
logging, encryption in transit and at rest (where appropriate), monitoring, and routine security assessments.
We may combine information collected from different sources when this is necessary to operate the Services or when required to
meet a lawful purpose, such as preventing fraud or maintaining the security of our platform.
We retain personal information only for as long as needed for the purposes described in this Privacy Policy, unless a longer
retention period is required or permitted by law. For more details, see the “How Long We Retain Information” section.
Where required by applicable laws, we provide users with the ability to access, update, delete, restrict, or withdraw consent to
the processing of their personal information. Additional rights may apply depending on your location; see the “Your Rights”
section for more information.
5. AUTOMATED DECISION-MAKING AND PROFILING
We do not use automated decision-making or profiling in a way that produces legal or similarly significant effects. If this
changes in the future, we will update this Policy and provide any required notices or options.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies (such as web beacons, tags, and pixels) to operate our website, understand how it
is used, improve performance, and enhance your experience. These technologies help us maintain platform security, remember your
preferences, prevent errors, and support essential site features.
We may use the following categories of cookies:
* Necessary / Essential Cookies: Required for the website to function properly and to provide services explicitly requested by
the user.
* Functional / Preference Cookies: Enable a website to remember user preferences or settings.
* Advertising / Marketing Cookies: Track user behavior across sites to deliver targeted ads or measure ad performance.
* Social Media Cookies: Set by social networks when content is embedded or social-sharing features are used.
Some cookies are set directly by us (“first-party cookies”), while others may be placed by third-party providers that support our
operations (“third-party cookies”), such as analytics, advertising, or customer support tools.
Necessary/Essential cookies are always active, while Analytics/Performance, Advertising/Marketing, and Functional/Preference
cookies are used only with consent where required by law. You can manage your preferences at any time through the Cookie Banner or
settings page.
7. HOW WE SHARE YOUR INFORMATION
We do not share personal information with third parties, except when required by law or to protect our legal rights.
8. INTERNATIONAL TRANSFERS
We do not share personal information with third parties, except when required by law or to protect our legal rights.
9. HOW LONG WE RETAIN INFORMATION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal
and regulatory requirements, resolve disputes, and enforce our agreements. We do not keep personal information longer than needed,
and retention periods may vary depending on the type of data and the reason it was collected.
When we no longer have a legitimate business need to process personal information, we will delete or anonymize it. If deletion is
not immediately possible (for example, due to technical constraints or backup systems), we will securely store the information and
isolate it from further processing until deletion is feasible.
We retain personal information for the following periods:
* Account information: Until users delete their account.
* Profile and preferences: Until users terminate their accounts.
* Usage logs and activity data: Until users delete account.
* Cookies and tracking data: Until users delete account.
* Payment and billing information: 3 years.
* Purchase and order history: 3 years.
* Security logs: 2 years.
* Legal and regulatory records: 5 years.
* Customer support records: 1 year after resolution.
* Marketing communications: 1 year after user unsubscribes.
* User-generated content: Until deleted by the user or until the account is closed.
With regard to cookies and tracking data, we retain personal information according to the durations listed in the Cookie Policy.
If no specific retention period applies, we delete or anonymize personal information once it is no longer necessary for the
purpose collected.
10. HOW WE KEEP YOUR INFORMATION SAFE
We implement appropriate technical and organizational measures to protect personal information from unauthorized access,
disclosure, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risks
associated with processing personal information.
Our safeguards may include:
* Encryption of data in transit and at rest
* Access controls to limit who can view or handle information
* Monitoring and logging of system activity to detect potential issues
* Regular security assessments and updates to our systems
* Secure data storage and transmission practices
* Employee training on data protection and security
While we take reasonable steps to safeguard personal information, no system or method of transmission over the internet is
completely secure. Because of this, we cannot guarantee absolute security.
If we identify a data breach that affects your personal information, we will notify you and any applicable supervisory authorities
when required by law.
11. YOUR RIGHTS
Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws. These
may include the ability to request access to the information we hold about you, ask for corrections, or request deletion where
appropriate.
To make a request or ask questions about your personal information, please contact us using the details provided in the “How To
Contact Us” section. We may need to verify your identity before responding.
12. CHILDREN'S PRIVACY
Our Services are not directed to children, but may be used by, or made available to, individuals under the age of 16. We do not
knowingly collect personal information from children, but when we do so it is unsolicited, incidental or in accordance with
applicable child data protection laws.
If you are a child, please do not attempt to register for the Services or send any personal information about yourself to us.
We may collect personal information from users under 16 without parental consent where this is permitted by applicable law and
limited to what is necessary to provide our Services.
Parents or guardians who believe we may have mistakenly or unintentionally collected personal information of a child without
appropriate consent may contact us to review, update, or request deletion of their child’s personal information by using the
contact details provided in the “How To Contact Us” section.
13. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Policy.
We use the following method(s) to notify users of significant changes to this Privacy Policy:
* Posting a notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal
information.
14. HOW TO CONTACT US
If you have questions, concerns, or requests related to this Privacy Policy or our handling of personal information, you may
contact us using the details below:
BE Senel